Are You Ready to Hire? Start with This Overlooked Metric
Discover why customer lifetime value (CLV) matters when deciding to hire, how to calculate it, and ways to increase it for long-term business growth and stability.
Are Your Employees’ Hours Profitable?
For service-based businesses, labor is often your biggest cost and your biggest opportunity. Tracking your Employee Capacity Rate shows how much of your team’s time is billable and tied directly to revenue. Learn how to calculate it, why it matters, and how small changes can boost your profits without adding labor costs.
Expert Workshop: Am I Ready to Hire My Next Employee?
Hiring is one of the most important financial decisions a small business owner makes. In this workshop recap, we share how to know when you’re ready to hire, how much you can afford, the difference between employees and contractors, and the leadership essentials that make new hires successful for the long term.
How to Raise Your Prices Without Losing Loyal Clients
Discover how to raise your prices without losing loyal clients. This guide shares 3 proven strategies to communicate value, give notice, and update rates while keeping trust strong.
Getting naked with your numbers: A bookkeeper's truth about business fear and the habits that actually create financial clarity
In this honest conversation with Hugh Carnahan, Michelle Scribner shares the biggest reason business owners fear their numbers—and how that fear quietly erodes confidence, profit, and peace of mind. Learn the truth about the “one bucket” trap, why your Amazon bill matters more than you think, and how four simple bank accounts can change everything.
Expert Workshop: Are My Prices Right?
Pricing can feel like a guessing game—but it doesn’t have to be. In our June workshop, Michelle Scribner walked through a 3-part framework for pricing smarter: strategic alignment, buyer psychology, and cost-based sustainability. Learn how to charge what you're worth—without overthinking it.
Why You Should Be Tracking Employee Retention Rate
Discover why tracking your employee retention rate matters, how to calculate it, and how this metric can help you cut costs, improve efficiency, and hire with confidence.
Expert Workshop: Mid-Year Financial Check-In – How to Course-Correct with Confidence
What would happen if you stopped relying on hope and started making decisions based on your actual numbers? In our May workshop, Michelle Scribner guided business owners through a real-time mid-year financial review—using Profit First and four key views of your numbers to spark smart, strategic adjustments for the rest of the year.
Why more sales don’t always mean more profit: Understanding customer acquisition cost (CAC)
More sales don’t always mean more profit. If you’re not tracking your customer acquisition cost (CAC), you might be spending more to land a customer than you actually earn from them. Learn how to calculate your CAC, spot when it’s hurting your margins, and take steps to grow revenue profitably.
Why Customer Lifetime Value (CLV) Should Drive Your Strategy
Many firms focus on client acquisition, but improving Customer Lifetime Value (CLV) can deliver stronger growth. Discover how to calculate and increase CLV through retention strategies, bundled services, and referral programs.
Expert Workshop: See It Before It Hits and Why Cash Flow Forecasting Matters for Every Business Owner
Feeling like you're always reacting to your numbers instead of planning ahead? In April’s workshop, we broke down how to use cash flow forecasting and Profit First to build financial clarity. Learn how a 12-month rolling forecast helps you anticipate cash gaps, make better decisions, and take the guesswork out of your business finances.
Revenue per employee: A quick metric with big insight
Discover how to use revenue per employee to assess team efficiency, identify staffing needs, and improve profitability without overworking your team.
When Small Business Owners Ask "When Can I Hire?" - How to Know If You Can Afford Your Next Hire
"When can I afford to hire?" It’s the question small business owners lose sleep over. In this post, Michelle Scribner shares a clear Profit First hiring strategy—how to calculate when you're truly ready, the 35% rule, and why your values matter as much as your numbers.
How to Break Out of a Revenue Plateau with One Simple Metric
Your business is growing, but revenue isn’t moving the way you expect. Tracking your Revenue Growth Rate (RGR) can reveal why and help you turn stalled growth into steady momentum.
Expert Workshop: What’s Your Monthly Nut?
If your bank account never seems to match your profits, this workshop was made for you. In March, we explored your Monthly Nut—the minimum cash needed to keep your business afloat—and introduced the ABC method to help prioritize spending, reduce stress, and make decisions with confidence.
How to Spot What’s Quietly Draining Your Profit: A Simple Look at COGS
High revenue doesn’t always mean high profit. Learn how understanding and controlling your Cost of Goods Sold (COGS) can reveal hidden drains on your earnings — and how small changes can make a big impact on your bottom line.
Expert Workshop: What Exactly Should Your Chart of Accounts Look Like and Why Does It Matter?
If your P&L looks more like chaos than clarity, it might be your Chart of Accounts. In this February workshop recap, Michelle Scribner shares how to design a COA that’s streamlined, customized, and actually useful for running your business—not just filing taxes.
How Much of Your Team’s Time Is Actually Billable?
Many service businesses overestimate billable time. Learn how one agency boosted billable hours from 22 to 32 per week and added $15K in revenue—without hiring.
Expert Workshop: Why Your Profit & Loss Statement Isn’t Telling the Full Truth
Your Profit & Loss says you’re profitable—but your cash tells a different story. In this workshop recap, Michelle Scribner breaks down why the disconnect exists, what your Balance Sheet isn’t telling you, and how the Profit First method can help.
Track Your Marketing ROI Before You Overspend
If you’re investing in marketing without tracking ROI, you could be wasting budget. See how one bakery boosted revenue by 20% and cut costs by 15% by shifting spending to the most profitable channels. Learn the simple formula to measure your own marketing performance and make every dollar work harder.